Train4sure Frequently Asked Questions

Login Failed & Solutions

1. I made an order, but there are no active products in my Member's Area. Why?

Please make sure that your payment has gone through and you have received payment confirmation on your email. Then, make sure you are logged in to the correct account/website. If it still seems like an error, please reach out to Train4sure Customer Support Team.

2. When I login, the website throws me back to the homepage and I can't get to the Member's Area.

The problem can be with your Internet browser. Try to switch to another one. You may also want to check your Internet settings. Please email us at if the problem persists.

3. I have forgotten my Password.

Don't worry, it can happen to anyone. Simply use the Forgot Password page and we will send you the correct password. Alternatively, you can reach out to to resolve this issue.

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