ITIL certification framework

Vendor: ITIL

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Certification Overview

ITIL certification and the knowledge acquired through it can help the organization focus on the IT department and also reduces repair cost. It also helps to manage all aspects of any production environment. The foundation certification provides the basic understanding and in the same way, ITIL intermediate makes the professional expertise at some point of view. ITIL intermediate courses can help to achieve the professional by obtaining knowledge in the ITIL framework.

Who need to do this certification?

IT service lead, IT operations analyst, desktop analyst, IT team leader, infrastructure security consultant, specialist, delivery manager, architect, and individuals who need an understanding of the service lifecycle and enhance the quality of service management within the organization. It is also apt for professionals seeking progress towards ITIL expert certification as a required prerequisite. It is a good choice for professionals working in the roles such execution, strategic planning and control within the service based business model.

Benefits:

The ITIL certifications are recognized as the best key element to achieve the desired goal in the career. On the other hand, it is considered is the best and top paying certifications for the IT professionals, IT managers and more. The ITIL focuses on everything that relates to business how to increase the productivity, cut costs and improves IT services. Without any doubt, the ITIL intermediate boost the professional resume and the certification make job hunting very easier.

ITIL certification ensures that the certified professional knows the best solutions and best practices in the IT service management cases. Knowingly, ITIL framework assists improve IT operations and helps organizations by decreasing costs when improving the IT services. Many organizations and participants consider ITIL as the sort of common model or language that makes the related knowledge more transferable between the organization. Those in continuity management, IT financial management, capacity and availability management, service desk and service level management stand to achieve the most ITIL intermediate training. When it comes to ITIL v3 intermediate, service lifecycle module consists of 5 modules which are ideal for the managers and makes them understand the ITIL practices. Then the ITIl service capability stream in the ITIL intermediate certification consists of 4 qualifications or certifications which focuses on the particular phase of the service lifecycle. Its emphasis on the process activity and its execution. It provides skills on process level knowledge, service capability and detailed modules.

Associated exams:

ITIL foundation is the first step to enter into the ITIL. Then the ITIL intermediate can be categorized into two different tracks such as ITIL intermediate capability and ITIL intermediate lifecycle. By gaining the ITIL v3 intermediate certification, one can easily enter into the master level certifications.

Prerequisites:

Candidates need no prerequisite to take the ITIl foundation. However, delegates require to complete ITIL intermediate exam to attain the ITIL expert certification. In the same way, delegates required to hold expert certification to get eligible for the ITIL master certification.

Exam Overview:

The ITIL certification covers the below essential topics:

1. Planning, optimization and protection
2. Service operation & transition
3. Service design & strategy
4. Continual service improvements
5. Operational support & analysis
6. Release validation and control

ITIL certification broadly covers many aspects related to the IT service management, which assist participants by providing all the essential skills. The ITIL intermediate training includes the topics such as portfolio, risk management, security, service assets, incident request, service desk, application management, technical, service demand, financial management, capacity, availability, service evaluation, validation & testing, configuration, release and deployment. The MALC certification is a capstone of an ITIL intermediate. Obtaining the ITIL certification demonstrates the advanced understanding of the complete ITIL framework. Professionals can achieve some credit point by passing each certification level. They can achieve upto 15 credit points by passing the ITIL intermediate. Expert level certification needs delegates to have 22 credits by passing the foundation ITIL intermediate certification and MALC exams.

Validity of certification:

ITIL foundation, ITIL v3 intermediate certification and other ITIL certification is valid long time until any new version emerges in the field. Candidates can renew the ITIL intermediate certification by passing next higher level exams too.

Expert Review:

An ITIL intermediate certification helps me greatly to enhance my career goals in a short span of time. It is the base for the expert level certifications. With the help of ITIL intermediate training, acquired more knowledge of ITIL processes and provides ability to manage the service lifecycle. Sure that, without this ITIL v3 intermediate certification, I could not shine in my career and this certification helped me timely in the recession period.

Anthony Ivins,

IT process manager, GK software,

Schoneck, Germany.

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